Moana Skies

Moana Skies

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  • Home
  • About Us
    • About Moana Skies
    • About Kaikōura’s Skies
  • Experiences
    • Explore the Cosmos
    • Lunar Tour
    • Solar Tour
    • Private Tour
  • Packages
  • FAQ’s
  • Contact Us
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FAQS

Will we need our own transport to the tour?

Yes, guests will need to be able to transport themselves. We operate from multiple close to town locations that are easy to reach however some of our stargazing areas are on private, elevated land surrounding Kaikoura and so will require us to transport guests to & from a central Kaikoura meeting point that will be confirmed on the day.

-If you’re unsure about transport , feel free to contact us before booking


What will we see on our tour?

What you will see depends on the time of year. There is a lot to experience in our night sky year-round, but certain times of the year are better for viewing specific objects. If you want to see something particular, please confirm the best viewing times. We are happy to answer any questions if you get in touch.


What happens if there is bad weather on the day of our tour and if it doesn’t go ahead, do we get refunded?

Our weather call is made by our head astronomer on the evening of the tour and can be made as late as an hour before the tour start time. Please do not assume the tour is cancelled due to weather; wait until you hear from our team. If we are forced to cancel due to weather conditions, you will receive a full refund minus a small administration fee.


What do I wear?

Dress warmly and according to the conditions. While it’s less critical in summer, we are exposed to coastal conditions for a period of time, so we recommend dressing as warmly as possible. We provide blankets and hot chocolate, but we do not provide jackets, gloves, or hats.


Cancellation Policy

Weather-Related Cancellations

If we need to cancel your booking due to poor weather conditions, you will be contacted directly and will receive a full refund minus admin fee. Refunds can take up to 10 business days.

Customer-Initiated Cancellations

More than 7 days before the tour: You will receive a full refund.

Within 7 days of the tour: You will receive a 50% refund.

Within 24 hours of the tour: No refund will be provided.

  • Home
  • About Us
    • About Moana Skies
    • About Kaikōura’s Skies
  • Experiences
    • Explore the Cosmos
    • Lunar Tour
    • Solar Tour
    • Private Tour
  • Packages
  • FAQ’s
  • Contact Us
Book Now

2025 Moana Skies.